An architecture framework for enhanced wireless sensor network security

This thesis develops an architectural framework to enhance the security of Wireless Sensor Networks (WSNs) and provides the implementation proof through different security countermeasures, which can be used to establish secure WSNs, in a distributed and self-healing manner. Wireless Sensors are used to monitor and control environmental properties such as sound, acceleration, vibration, air pollutants, and temperature. Due to their limited resources in computation capability, memory and energy, their security schemes are susceptible to many kinds of security vulnerabilities. This thesis investigated all possible network attacks on WSNs and at the time of writing, 19 different types of attacks were identified, all of which are discussed including exposures to the attacks, and the impact of those attacks. The author then utilises this work to examine the ZigBee series, which are the new generation of wireless sensor network products with built-in layered security achieved by secure messaging using symmetric cryptography. However, the author was able to uniquely identify several security weaknesses in ZigBee by examining its protocol and launching the possible attacks. It was found that ZigBee is vulnerable to the following attacks, namely: eavesdropping, replay attack, physical tampering and Denial of Services (DoS). The author then provides solutions to improve the ZigBee security through its security schema, including an end-to-end WSN security framework, architecture design and sensor configuration, that can withstand all types of attacks on the WSN and mitigate ZigBee’s WSN security vulnerabilities

Impact of Encryption on Qos in Voip

This paper studies the impact of different encryption algorithms on the quality of Voice over Internet Protocol (VoIP). Assuring Quality of Service (QoS) is one of the primary issues in any IP based application that examines the voice quality of VoIP. This paper examines QoS in terms of lost packet ratio, latency and jitter using different encryption algorithms along with firewalling at the IP layer. The results of laboratory tests indicate that the impact on the overall performance of VoIP depends upon the bandwidth available and encryption used. Findings include the need for the provision of bandwidth for encryption, and even when adequate bandwidth is provided encryption algorithms can increase lost packet ratios and packet latency, and reduce.Overall, the results indicate the implementation of encryption algorithms may degrade the voice quality even if bandwidth is adequate

The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting

Customer Relationship Management is the most vigorous tools in our era and is the integration of trust, business and technology to gratify the requirements of the clients. CRM is a strategy of dealing with people, technology and process and need to be implemented precisely. CRM is the most outstanding business strategy that consolidates internal procedures and externals to generate and convey value to the spotted customers and CRM can easily neutralize competitive perils, provide a good source of roadmap for the company and customers. Moreover it may clarify the potential pitfalls in creating success for the company.CRM involves validating and evaluating critical success factors, which cover the three perspectives of CRM as the theoretical base, and which constitute a guide for companies in the implementation of the applications. Due to this, the desired benefits have intensified customer satisfaction and maintenance, by generating personalized products and value-added services. In this paper, the author investigates the factors that can positively leverage the implementation and use of CRM and creates differentiation among these factors and knowledge management factors. What is more, the paper aims at determining technical feature between CRM and knowledge management and managed to compare KM with CRM successfully

VoIP: Making Secure Calls and Maintaining High Call Quality

Modern multimedia communication tools must have high security, high availability and high quality of service (QoS). Any security implementation will directly impact on QoS. This paper will investigate how end-to-end security impacts on QoS in Voice over Internet Protocol (VoIP). The QoS is measured in terms of lost packet ratio, latency and jitter using different encryption algorithms, no security and just the use of IP firewalls in Local and Wide Area Networks (LAN and WAN). The results of laboratory tests indicate that the impact on the overall performance of VoIP depends upon the bandwidth availability and encryption algorithm used. The implementation of any encryption algorithm in low bandwidth environments degrades the voice quality due to increased loss packets and packet latency, but as bandwidth increases encrypted VoIP calls provided better service compared to an unsecured environment.Les eines modernes de comunicació multimèdia han de tenir alta seguretat, alta disponibilitat i alta qualitat de servei (QoS). Cap tipus d¿implementació de seguretat tindrà un impacte directe en la qualitat de servei. En aquest article s¿investiga com la seguretat d'extrem a extrem impacta en la qualitat de servei de veu sobre el Protocol d'Internet (VoIP). La qualitat de servei es mesura en termes de pèrdua de proporció de paquets, latència i jitter utilitzant diferents algoritmes d¿encriptació, sense seguretat i només amb l'ús de tallafocs IP en local i en xarxes d'àrea àmplia (LAN i WAN). Els resultats de les proves de laboratori indiquen que l'impacte general sobre el rendiment de VoIP depèn de la disponibilitat d'ample de banda i l'algorisme de xifrat que s'utilitza. La implementació de qualsevol algorisme de xifrat en entorns de baix ample de banda degrada la veu a causa de l'augment de la pèrdua de paquets i latència dels paquets de qualitat, però quan l'ample de banda augmenta les trucades de VoIP xifrades proporcionen un millor servei en comparació amb un entorn sense seguretat.Las herramientas modernas de comunicación multimedia deben tener alta seguridad, alta disponibilidad y alta calidad de servicio (QoS). Ningún tipo de implementación de seguridad tendrá un impacto directo en la calidad de servicio. En este artículo se investiga como la seguridad de extremo a extremo impacta en la calidad de servicio de voz sobre el Protocolo de Internet (VoIP). La calidad de servicio se mide en términos de pérdida de proporción de paquetes, latencia y jitter utilizando diferentes algoritmos de encriptación, sin seguridad y sólo con el uso de cortafuegos IP en local y en redes de área amplia (LAN y WAN). Los resultados de las pruebas de laboratorio indican que el impacto general sobre el rendimiento de VoIP depende de la disponibilidad de ancho de banda y el algoritmo de cifrado que se utiliza. La implementación de cualquier algoritmo de cifrado en entornos de bajo ancho de banda degrada la voz debido al aumento de la pérdida de paquetes y latencia de los paquetes de calidad, pero cuando el ancho de banda aumenta las llamadas de VoIP cifradas proporcionan un mejor servicio en comparación con un entorno sin seguridad

ZigBee/ZigBee PRO security assessment based on compromised cryptographic keys

Sensor networks have many applications in monitoring and controlling of environmental properties such as sound, acceleration, vibration and temperature. Due to limited resources in computation capability, memory and energy, they are vulnerable to many kinds of attacks. The ZigBee specification based on the 802.15.4 standard, defines a set of layers specifically suited to sensor networks. These layers support secure messaging using symmetric cryptographic. This paper presents two different ways for grabbing the cryptographic key in ZigBee: remote attack and physical attack. It also surveys and categorizes some additional attacks which can be performed on ZigBee networks: eavesdropping, spoofing, replay and DoS attacks at different layers. From this analysis, it is shown that some vulnerabilities still in the existing security schema in ZigBee technology.Les xarxes de sensors tenen moltes aplicacions en el control i la monitorització de les propietats del medi ambient, com ara el so, l¿acceleració, la vibració i la temperatura. A causa dels limitats recursos en la capacitat de càlcul, la memòria i l'energia són vulnerables a molts tipus d'atacs. L'especificació ZigBee basada en l'estàndard 802.15.4, defineix un conjunt de capes, adaptada específicament per a xarxes de sensors. Aquestes capes suporten missatgeria segura mitjançant criptografia simètrica. Aquest article presenta dues formes diferents per agafar la clau de xifrat en ZigBee: atac a distància i atacs físics. També les enquesta i classifica alguns atacs addicionals que es poden realitzar en les xarxes ZigBee: espionatge, falsificació, reproducció i atacs DoS en les diferents capes. A partir d'aquesta anàlisi, es demostren algunes vulnerabilitats existents en l'esquema de seguretat en tecnologia ZigBee.Las redes de sensores tienen muchas aplicaciones en el control y la monitorización de las propiedades del medio ambiente, como el sonido, la aceleración, la vibración y la temperatura. Debido a los limitados recursos en la capacidad de cálculo, la memoria y la energía son vulnerables a muchos tipos de ataques. La especificación ZigBee basada en el estándar 802.15.4, define un conjunto de capas, adaptada específicamente para redes de sensores. Estas capas soportan mensajería segura mediante criptografía simétrica. Este artículo presenta dos formas diferentes para coger la clave de cifrado en ZigBee: ataque a distancia y ataques físicos. También las encuesta y clasifica algunos ataques adicionales que se pueden realizar en las redes ZigBee: espionaje, falsificación, reproducción y ataques DoS en las diferentes capas. A partir de este análisis, se demuestran algunas vulnerabilidades existentes en el esquema de seguridad en tecnología ZigBee

Comparison of Industrial WSN Standards

This paper presents a comparison of the current Wireless Sensor Network (WSN) standards that are available for industrial applications. Zigbee, WirelessHART and the recently released ISA.100 are carefully considered. The comparison outlines how WirelessHART and ISA.100 address some of the ZigBee weaknesses in the oil and gas domain

ZigBee/ZigBee PRO security assessment based on compromised cryptographic keys

Sensor networks have many applications in monitoring and controlling of environmental properties such as sound, acceleration, vibration and temperature. Due to limited resources in computation capability, memory and energy, they are vulnerable to many kinds of attacks. The ZigBee specification [1], based on the 802.15.4 standard [2], defines a set of layers specifically suited to sensor networks. These layers support secure messaging using symmetric cryptographic. This paper presents two different ways for grabbing the cryptographic key in ZigBee: remote attack and physical attack. It also surveys and categorizes some additional attacks which can be performed on ZigBee networks: eavesdropping, spoofing, replay and DoS attacks at different layers. From this analysis, it is shown that some vulnerabilities still in the existing security schema in ZigBee technology

VoIP: making secure calls and maintaining high call quality

Modern multimedia communication tools must have high security, high availability and high quality of service (QoS). Any security implementation will directly impact on QoS. This paper will investigate how end-to-end security impacts on QoS in Voice over Internet Protocol (VoIP). The QoS is measured in terms of lost packet ratio, latency and jitter using different encryption algorithms, no security and just the use of IP firewalls in Local and Wide Area Networks (LAN and WAN). The results of laboratory tests indicate that the impact on the overall performance of VoIP depends upon the bandwidth availability and encryption algorithm used. The implementation of any encryption algorithm in low bandwidth environments degrades the voice quality due to increased loss packets and packet latency, but as bandwidth increases encrypted VoIP calls provided better service compared to an unsecured environment

The impact of security on VoIP call quality

Modern multimedia communication tools must have high security, high availability and high quality of service (QoS). Any security implementation will directly impact on QoS. This paper will investigate how end-to-end security impacts on QoS in Voice over Internet Protocol (VoIP). The QoS is measured in terms of lost packet ratio, latency and jitter using different encryption algorithms, no security and just the use of IP firewalls in Local and Wide Area Networks (LAN and WAN) in the lab and in the real world. The results of laboratory tests indicate that the impact on the overall performance of VoIP depends upon the bandwidth availability and encryption algorithm used. The implementation of any encryption algorithm in low bandwidth environments degrades the voice quality due to increased loss packets and packet latency, but as bandwidth increases encrypted VoIP calls provided better service compared to an unsecured environment

The Impact of Security on VoIP Call Quality

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